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Medical Information

Image by Daniel Frank

Medical Information

Our highly skilled medical information specialists provide an excellent substitute or complement to internal teams. As the first line of communication between your company and your clients, we provide a tailor-made service for individual product or a broader portfolio. We will have flexible staffing models and working hours to accommodate the changing needs for each service.

  • Medical and Technical Information Request Handling

  • Preparation and maintenance of Frequently Asked Questions (FAQ) and Standard Response Letters (SRL)

  • Infographic letters

  • Management of product complaints, adverse events, device incidents and non-medical inquiries

  • Congress/Booth Support

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